Business Women’s Forum Breakfast 2019: 10/15 Embody the Intangibles

Organizations consistently drive the importance of experience and technical skills, but what about the soft skills – the intangibles? Your resume and expertise you bring to the table are what you get the interview, but the intangibles are what get you the job and help you and your team excel. Soft skills are defined by the Oxford Dictionary as personal attributes that enable someone to interact effectively and harmoniously with other people. Whether you are an emerging careerist or seasoned professional, the intangibles matter more today as we find ourselves in an ever-changing workforce demographic. Our workforce today is diverse in a multitude of ways including: age, gender, cultural upbringing, socioeconomic status, etc. This makes it critical for leaders and teams to strive to continually develop and embody the intangibles in order for all to rise, serve, and evolve.

8:00 – 8:30 Registration/Networking
8:30 – 9:00 Breakfast
9:00 – 9:05 Announcements
9:05 – 9:10 Sponsor Comments- America First Credit Union
9:10 – 9:20 Non-Profit Spotlight- American Heart Association
9:20 – 9:55 Topic Presentation & Round table exercise
9:55 – 10:00 Closing Remarks & Drawings

About the Presenter:
Alison Flynn Gaffney, University of Utah Health
Alison Flynn Gaffney has been with University of Utah Health since 2017 and currently serves as the Executive Director responsible for the Service Lines, Ancillary, and Support Services across the system. Prior to joining the University of Utah Health, Alison has worked over 27 years in several senior level strategic, operations, and consulting roles at academic medical centers, community hospitals, and consulting companies. Alison was most recently at GNYHA Ventures, Inc. in the capacity of Senior Vice President, Strategic Initiatives. Alison has worked for other global organizations such as Giuliani Partners, LLC, and New York Presbyterian Hospital Weill-Cornell Medical Center. In these roles and others, Alison has been a proven leader in health systems operations, financial management, supply chain, faculty and staff growth & development, and strategic planning.Alison received her BS in Health Care Administration and MHA in Health Services Administration from Iona College in NY. Alison is a Board Certified 2-star Fellow of the American College of Healthcare Executives (ACHE) and Certified Materials and Resource Professional through the Association for Healthcare Resource & Materials Management (AHRMM). Alison also serves on a countless number of Boards including but not limited to; Saint John the Baptist Middle School, Ronald McDonald House Charities of the Intermountain West, AHRMM, ACHE and the MHA Community Advisory Board at the David Eccles School of Business volunteering her time and expertise to impact organizations and people in a positive ways. She currently is a professor in the David Eccles School of Business. Alison has also taught at Iona College, Hagan School of Business in New Rochelle, NY. In addition, Alison has been a guest lecturer at Cornell University, Sloan Program in Healthcare Administration and the University of Birmingham, Executive MBA in Healthcare Management. Alison is a native New Yorker and resides with her husband and step-son in Draper, UT.

Non-Profit Spotlight:
The mission of the American Heart Association is to be a relentless force for a world of longer, healthier lives.  Under the Go Red for Women campaign, the American Heart Association works to: ensure all women are aware of their risk of heart disease and stroke; close the gender gap in research and STEM careers; help women take charge of their health; remove barriers women face in experiencing good health.  All funds raised through Go Red for Women help fund life-saving heart and brain research, health education initiatives, community service, advocacy for heart-healthy legislation and guidelines for our healthcare systems to ensure the quality of care.

Program Sponsor:
Serving the complete financial needs of local families & businesses since 1939, America First is Utah’s #1 credit union and one of the country’s largest and most progressive. The organization is a national leader in embracing technology and innovations to enhance the member’s experience and convenience. America First delivers a wealth of products and services, including free checking, free online banking with bill pay, free mobile banking, free financial counseling, low-rate loans, smart savings programs and more. Get details at, call 1-800-999-3916, or visit a branch. Federally insured by NCUA/Equal Opportunity Lender.

*Note: If your company is a member of the Salt Lake Chamber, but you are having trouble registering, it could be that we do not have your email in our system.  We can help fix that. Please email Becky Richards at or Thank you for your patience.


Oct 15 2019


8:00 am - 10:00 am


Members: $27 Non-members: $35


Sugar House Health Center 1280 E. Stringham Avenue, Salt Lake City, UT 84106

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